Ordering from Reeva Design
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Ordering from Reeva Design
Ordering from Reeva Design is quick and easy. We offer multiple channels through which you can place your order and get started on your printing project. Here’s a step-by-step guide on how to order from Reeva Design:
Contact Information: Begin by gathering all the necessary information for your order, including your contact details, project specifications, and any artwork or design files you have. This will help us understand your requirements and provide you with accurate pricing and timelines.
Email Orders: You can place your order by sending an email to our dedicated email addresses. For general inquiries and order placement, email us at info@reevadesign.co.za. If you have specific sales-related inquiries or need assistance with your order, email us at sales@reevadesign.co.za. Be sure to include all the relevant details in your email, such as the type of printing service you require, quantity, desired specifications, and any design files or artwork attachments.
Consultation: Once we receive your email, our team will review your requirements and contact you to discuss your project further. We may seek additional clarification or provide recommendations based on your needs. Our goal is to ensure that we fully understand your expectations and deliver a final product that meets your satisfaction.
Quotation: After discussing your project, we will provide you with a detailed quotation outlining the costs, including printing services, materials, and any additional requirements. We strive to offer competitive pricing while maintaining the highest standards of quality.
Confirmation and Payment: Once you are satisfied with the quotation, confirm your order by replying to our email. We will then send you an invoice with payment instructions. Reeva Design accepts various payment methods, including bank transfers and online payment platforms. Full payment or a deposit may be required before we commence production, depending on the nature of your project.
Design and Approval: If you require design services, our team of skilled designers will work closely with you to create or finalize your artwork. We will provide you with design proofs for your review and approval. It’s essential to carefully check all details, including spelling, layout, and color accuracy, before providing your final approval.
Production and Delivery: Once your order is confirmed and artwork is approved, we will proceed with the production process. Our experienced printing professionals will utilize state-of-the-art equipment and premium materials to bring your project to life. We will keep you informed about the production timeline and provide updates as necessary.
Delivery or Pickup: Depending on your preference and location, we offer delivery services to your specified address or you can arrange for pickup from our facility. Our team will ensure that your order is packaged securely to protect the printed materials during transit.
At Reeva Design, we value open communication and aim to provide excellent customer service throughout the ordering process. If you have any questions or need further assistance, feel free to reach out to us via email at info@reevadesign.co.za or sales@reevadesign.co.za. We look forward to working with you and delivering exceptional printing solutions tailored to your needs.